Secure digital platforms for Australian government agencies.
FAZ Australia helps federal, state and ACT agencies build secure, compliant, and citizen-friendly digital services. Our team delivered COVIDSafe, so we understand the standards, scrutiny, and scale government work demands.
Government platforms should be secure, compliant and easy for citizens to use.
Many agencies still rely on legacy systems, manual processes and disconnected data. We help modernise those systems without compromising on security or compliance.
Legacy System Constraints
Replace outdated, hard-to-maintain systems with modern, secure platforms built to government standards.
Compliance & Security Pressure
Meet privacy, accessibility and security obligations without slowing down delivery timelines.
Disconnected Citizen Services
Bring forms, case management, communications and reporting into one connected, citizen-friendly platform.
Custom digital platforms for agencies and public sector teams.
Whether you need a citizen-facing service, an internal case management system, or a secure data platform, we design and build around your compliance and delivery requirements.
Citizen Portals
Secure portals for applications, forms, case updates and communication.
Case Management Systems
Track requests, approvals, casework and inter-agency handovers.
Secure Government Apps
Mobile and web products built to government security and accessibility standards.
Reporting Dashboards
Operational visibility, KPI tracking and audit-ready reporting for agency leadership.
AI-Assisted Service Delivery
Enquiry triage, document processing and workflow automation for public-facing teams.
Compliant System Architecture
Privacy-by-design, role-based access and secure data handling throughout.
Government software delivered by a team that has built at national scale.
We build secure, compliant and scalable platforms for agencies, backed by direct experience delivering COVIDSafe under national scrutiny.
Proven at national scale
Delivery experience from COVIDSafe and other high-profile government work.
Compliance-first approach
Privacy, accessibility and security built in from day one.
Secure architecture
Role-based access and privacy-focused data handling throughout.
Scalable for growth
Platforms designed to expand across services, agencies and citizen touchpoints.
From government & public sector idea to working digital platform.
We follow a clear, accountable development process so your agency understands what is being built, why it matters, and how it meets compliance requirements.
Discovery
We understand stakeholders, compliance obligations, security requirements and service goals.
UX Planning
We map citizen journeys, internal workflows, approvals and system structure.
Development
We build the platform, backend, APIs and integrations to government security standards.
Launch & Support
We test, deploy, optimise, and support the platform as your business grows.
Questions agencies usually ask.
Have you delivered government projects before?
Yes. Our team delivered COVIDSafe, and we have since supported federal and ACT agencies with secure, compliant digital platforms.
Can you meet government security and accessibility standards?
Yes. We design to privacy, security and accessibility requirements from the start, not as an afterthought.
Can you modernise an existing legacy system?
Yes. We review your current system, plan a safe migration path, and rebuild without disrupting service delivery.
Can AI be added to citizen-facing services?
Yes. We add enquiry triage, document processing and workflow automation with appropriate oversight and safeguards.
Let's start a project
Tell us about your government & public sector project and our team will get back to you within one business day.
Contact Us